January Updates: New UI, AI Enhancements, and More Merchant Controls
A new year means new improvements at OneText! 🚀 This month, we’re rolling out powerful updates that enhance our merchants experience, streamline automation, and improve navigation. From multi-image support in text threads to AI-powered global intent handling, here’s what’s new in January.
🔄 Flow Builder UI Gets a Smarter Design
We’ve improved the edges between nodes to prevent overlapping, making flow diagrams clearer and easier to follow. This solves previous issues where connections sometimes created confusing layouts.
🎨 Additional Updates:
- New colors and styling for an improved visual experience
- Custom Triggers (Coming Soon!): Merchants will soon be able to create flows with triggers beyond our default automation options
🛠️ Handlebar Editor Now Available to All Merchants
We’ve expanded access to our Handlebars editor, enabling all merchants to customize their personalization logic and make the most of dynamic content.
👉 Explore the Handlebars editor today!
📸 Multi-Image Messaging is Here!
Merchants and support teams can now send multiple images in a single text thread - making it easier to share product photos, order confirmations, and visual responses. No more sending images one by one!👉 Try it out in the Texts tab today!
🚀 One-Click Popup Preview and Publishing
Merchants can now preview and publish their OneText popups instantly to their website. No complicated setup - just one click and your popup goes live!
💡 UI & UX Enhancements for a Smoother Experience
- 🧭 Improved Navigation Bar – A sleeker design for better usability.
- 🔗 Easier Access to Links & Keywords - These now have dedicated pages, making them more discoverable and shareable.
🎉 Emoji Picker in All Text Fields
Our merchants asked, we delivered! Now, you can add emojis in any text/message field, making conversations with shoppers more engaging.
🤖 AI Just Got Smarter: Global Intent Handler is Live!
Our AI assistant now listens globally for cart update intents and FAQ questions, making responses faster and more accurate. Expect improved real-time assistance for shoppers.
❌ One-Click Subscription Cancellations
Merchants can now cancel text refills directly in a text thread - simplifying the process and improving the customer experience.
📊 UTM Tracking Enabled by Default
No setup required! UTM tracking is now automatically enabled for all merchants, giving them better insights into their SMS campaign performance.
📈 Usage Bars for Enterprise Billing
Enterprise merchants with usage-based billing can now see real-time usage bars in their billing dashboard, providing better visibility into monthly spend.
What’s Next?
We’re already working on more automation options, deeper AI capabilities, and new customization features for next month.
Your brand deserves the best. Click here to schedule your demo!
